Privacy Policy

1. Introduction

This Privacy Policy describes how Labubu Doll, operated by DIGINTAL LLC, collects, uses, and protects the personal data of its users.
By browsing our site or making a purchase, you agree to the collection and use of your information in accordance with this policy.

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2. Data Controller

The data collected on the Labubu Doll website is processed by:
DIGINTAL LLC
Address: 53 King Street, Manchester, M2 4LQ
Email: contact@dandyplush.com

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3. Data Collected

We only collect the data necessary for the proper functioning of our store and the management of your orders.
This data includes:

• Identification data: last name, first name, email address, phone number.
• Delivery and billing data: postal address, zip code, country.
• Payment data: securely processed by our providers (we never have access to your card numbers).
• Order and browsing history: to improve your customer experience.
• IP address and cookies: for the proper functioning of the site and traffic measurement.

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4. Purposes of Collection

Your data is used to:

• Process and deliver your orders.
• Manage customer service and after-sales support.
• Inform you of special offers, promotions, or new products (if you have consented).
• Ensure site security and prevent fraud.
• Improve our services and internal statistics.

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5. Legal Basis for Processing

The collection and processing of your personal data are based on:

• Contract performance: necessary for processing your orders.
• Consent: for newsletter subscription or the use of non-essential cookies.
• Legitimate interest: to secure our services and improve the user experience.

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6. Data Retention

Your data is retained for the time necessary to manage your order and comply with legal obligations (e.g., invoicing).
Marketing data is retained for up to 3 years after the last contact with you.
Beyond that, it is deleted or anonymized.

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7. Data Sharing

Labubu Doll never sells or rents your personal data.
However, it may be transmitted to:

• Our logistics providers for delivery.
• Our payment providers (Stripe, PayPal, etc.) to secure your transactions.
• Our technical partners for site hosting and maintenance.

All our partners comply with European data protection legislation (GDPR).

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8. Data Security

We implement all necessary technical and organizational measures to protect your information against unauthorized access, modification, or disclosure.
Exchanges of sensitive data (payments, contact forms) are encrypted via the SSL protocol.

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9. Your Rights

In accordance with the General Data Protection Regulation (GDPR), you have the following rights:

• Right to access and rectify your data.
• Right to erasure (“right to be forgotten”).
• Right to object to the processing of your data.
• Right to restriction of processing.
• Right to data portability.

You can exercise these rights at any time by writing to:
📩 contact@dandyplush.com

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10. Cookies

The Labubu Doll website uses cookies to improve navigation, measure audience, and personalize displayed content.
During your first visit, a banner will inform you of their use.
You can manage or refuse cookies at any time via your browser settings.
Some site functionalities may be limited if cookies are refused.

For more information, consult our Cookie Policy.

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11. Newsletter

If you subscribe to our newsletter, your email address will be used only to send you news, offers, and information related to Labubu Doll.
You can unsubscribe at any time by clicking on the link at the bottom of each email.

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12. Transfers outside the EU

In some cases (e.g., technical providers located outside the EU), your data may be transferred outside the European Union.
These transfers are only made to countries recognized as offering an adequate level of protection or under contractual clauses compliant with the GDPR.

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13. Policy Modifications

DIGINTAL LLC reserves the right to modify this Privacy Policy at any time.
Users are invited to consult it regularly.
The latest updated version is always available on this page.

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14. Contact

For any questions regarding the management of your personal data, you can write to us at:
📧 contact@dandyplush.com